Privacy Policy

Privacy Policy

Privacy Policy

Last modified May 2025

Thank you for visiting the website! At Vuephoria Inc., doing business as Vuephoria (“Vuephoria”, “we”, “us” and “our”), we are committed to protecting the privacy of everyone who visits our website (www.vuephoria.co) and any mobile subpages and applications thereof (“Websites”) as well as the privacy of any customers purchasing or using our products and/or services.

This privacy policy (“Privacy Policy”) describes how we collect, use, store, share and disclose your personal data and applies to your use of our Websites, our mobile applications, our smart frames and other products online as well as offline and services that we are providing (collectively called the “Services”). “Personal Data” means information about you which can be used, on its own or together with other information, to identify you as a person and includes but is not limited to name, email address, billing address, shipping address, and phone number.

Personal Data can also include information about any transactions, both free and paid, that you enter on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

By accepting our Privacy Policy and the Terms and Conditions, you are validating that you have read and understood the policies and the legal foundation for processing your Personal Data. If you choose to use our Services, then you agree to the collection and use of information in relation to this Privacy Policy.

Information Collection and Use

Vuephoria collects Personal Data through various means, including voluntary collection such as when you provide information to us yourself and automatically when you access, use, or interact with the Services. The main reason for processing Personal Data is to operate, maintain, enhance and provide all features of the Service. In some instances, the amount of information is voluntary but in other instances, certain information will be required for you to use and for us to provide you the Services. The Personal Data we request is context driven and depends on how you interact with us.

Your email address or other Personal Data we collect may be used to:

  • Provide you with the Services and monitor what Services you have purchased;

  • Contact you for administrative purposes such as customer support;

  • Reply to inquiries via a customer support request;

  • Send communications, including updates on promotions and events, relating to products and services offered by us;

  • Understand and analyze usage trends and preferences of our users;

  • Improve the Service and develop new products, services, features, and functionality;

  • Investigate any illegal activity such as unauthorized access or fraud.

Photographs

Photo and video content is stored in our secure cloud hosting provider, and we use reliable modern security practices to protect your privacy. Photos and videos are sent to your Vuephoria device using an encrypted protocol and are not accessible to any other party. We will never share or sell your content.

Log Data and Analytics

Whenever you use our Services, in the case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

We also have access to analytics and logging data regarding when the Services have been used and how they were used. This means that when you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, ISP, the files viewed on our site, operating system, access time, etc. This information is used by Vuephoria to log general statistics about the Websites and improve our user experience.

Information from Third Parties

We do not receive Personal Data from third-party sources.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Sharing

Except as described in this Privacy Policy, we will not disclose Personal Data that we collect on the Service to third parties without your consent.

Third Party Vendors and Partners
We use an outside shipping company to ship orders and a credit card processing company to bill users for our Services. We share order data such as name, shipping address, billing address with our shipping company. However, we do not collect any credit card or payment information as the payments go directly through our payment providers and we do not take any responsibility for credit card or payment information collected by parties we collaborate with.

These companies do not retain, share, store or use Personal Data for any secondary purposes beyond fulfilling your order.

We may also partner with third parties to manage our advertising on other sites. From time to time, we may share email addresses with our partners for ad targeting. Our third-party partners may use cookies or similar technologies to provide you with advertising based upon your browsing activities and interests. They will never email you directly. We never sell your Personal Data to any third party.

Requested by Law
We may share your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with applicable laws, protect our property, prevent fraud, or respond to a court order, judicial or other government subpoena, or to otherwise cooperate with law enforcement.

Corporate Events
If Vuephoria (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company will receive all information gathered by Vuephoria on the Websites and Service. In this event, you will be notified via email and/or a prominent notice on our website of any change in ownership, use of your Personal Data, and choices you may have regarding your Personal Data.

Security

We value your trust in providing us your Personal Data and use a variety of security technologies and procedures to help protect it from loss, misuse, unauthorized access, disclosure, alteration and destruction. Despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

Our Websites may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review their Privacy Policies.

Children’s Privacy

Our Services do not address anyone under the age of 16. We do not knowingly collect personal information from children under 16. If discovered, we will delete it immediately.

Legal Basis for Processing Personal Data

We process Personal Data under GDPR, CCPA, and other applicable laws, based on consent, contractual necessity, legitimate interest, or legal obligation.

Rights of the Individual

You may request access, correction, update, or deletion of your Personal Data. These rights vary depending on your jurisdiction.

Retention of Information

We retain information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

International Transfer of Personal Data

By using our Services, you consent to transfer and processing of data in the U.S. and other countries with different privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of the updated policy.

Account Information and Deletion

You may see, update, correct, or delete your Personal Data at any time by contacting us at [email protected].

Opt-Out Policy

At Vuephoria.com, we respect your privacy and provide options for managing your preferences:

  1. Email Communications: Unsubscribe at any time via the “Unsubscribe” link or by contacting our support team.

  2. SMS Notifications: Reply “STOP” to opt out.

  3. Targeted Advertising: Opt out through browser settings or industry opt-out tools.

  4. Data Collection & Processing: Contact our privacy team to request deletion or restriction.

  5. Platform-Specific Settings: You may also manage privacy preferences through Shopify (if applicable).

Contact Us

If you have any questions or suggestions about our Privacy Policy, contact us at [email protected].

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