Product Return Policy
At Vuephoria, your satisfaction is our top priority. We stand behind the quality of our products with a 100% guarantee. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return process.
Return Procedure for Dissatisfaction:
- Contact Us: If you are not happy with your item, please reach out to our customer service team via [email protected].
- Return Authorization: Our customer service team will provide you with a return authorization number and instructions on how to proceed with the return.
- Return Shipping: You are responsible for the cost of return shipping. Please ensure that the item is securely packaged to prevent damage during transit.
- Refund: Once we receive the returned item in its original condition, we will issue a refund for the purchase price (excluding return shipping) to your original method of payment. Please allow 14 days for the refund to be processed.
Damage Replacement Policy:
In the unlikely event that your item arrives damaged, please notify us immediately upon receiving it. We will arrange for a replacement to be sent to you at no additional cost.
Contact Us:
If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team at [email protected]. We are here to assist you and ensure your experience with Vuephoria is exceptional.
Vuephoria reserves the right to modify this return policy at any time without prior notice.